RETURNS, CANCELLATIONS & REFUND POLICY

This Returns, Cancellations, and Refund Policy explains your rights and our procedures regarding order cancellations, returns, and refunds.

Right to Cancel: Orders may be canceled only before shipment. Once an order has been shipped, it cannot be canceled and will be subject to the return policy.

Returns: Customers may request a return within 30 days of the delivery date. Returned items must be unused, undamaged, and in their original packaging.

Items that show signs of use, damage, or are missing original packaging may not be eligible for a refund.

Non-Returnable Items: Certain items may be non-returnable due to hygiene, customization, or special-order conditions. These exceptions, if any, will be clearly stated on the product page.

Refunds: Once the returned product is received and inspected, approved refunds will be issued to the original payment method within 5–7 business days.

Original shipping costs are non-refundable unless the return is due to an error or defect on our part.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, you must notify us within 48 hours of delivery and provide clear photos of the product and packaging.

Return Shipping: Customers are responsible for return shipping costs unless the return is caused by our error or a defective product.

Consumer Rights: This policy does not affect any rights you may have under applicable U.S. consumer protection laws.

WITHDRAWAL / RETURN PERIOD

Withdrawal Period: Customers may exercise their right to return a product within 30 days from the date of delivery.

This withdrawal right applies only if the product is unused, undamaged, and returned in its original packaging.

The right of withdrawal does not apply to products that are customized, specially ordered, used, damaged by the customer, or explicitly stated as non-returnable on the product page.

Requests made after the 30-day return period will not be accepted.

This policy is in accordance with applicable U.S. consumer protection laws and does not affect any statutory rights that may apply.